FAQs

'Organic' refers to products grown, raised,and processed without synthetic pesticides, herbicides, or genetically modified organisms (GMOs). Unlike regular market items, organic goods must undergo a rigorous 'farm-to-shelf' verification process. With strict third-party audits and ingredient transparency, organic-labelled goods ensure complete traceability, safety, and higher quality for consumption.

Let’s Organic is a UAE-based organic retailer with a physical store in Al Garhoud, Dubai. We only sell 100% certified organic products, including pantry items, fresh produce, dry fruits, nuts, household items, baby care, cosmetic products, drinks, meat and seafood. We stock over 2000 premium-quality organic products from countries all over the world, including Italy and India. All our products are produced according to the organic standards of their country of origin and compliant with UAE organic requirements. Our major certifications include USDA Organic, EU Organic, Australian Certified Organic (ACO), ECOCERT, EcoGarantie, and UAE Organic. 

Yes. Let’s Organic sells only 100% organic products sourced from Italy, Germany, India, Australia, and other certified organic producers. Major certifications include USDA Organic, EU Organic, Australian Certified Organic (ACO), ECOCERT, EcoGarantie, and UAE Organic. The organic certification is a benchmark set for organic products on pesticide use, soil health and production practices. You don't need to worry about the inclusion of unnecessary fillers, artificial additives, colours or preservatives. We only sell clean-label products that are natural and good for your health and align with environmental sustainability. 

While Spinneys, Carrefour or Kibson serve as a general market, Let’s Organic is a dedicated organic store in Al Garhoud stocked with 2000+ organic products, including imported and locally available organic fresh items across 20+ categories. All our food items are from established brands renowned for providing quality and nutritional standards. For example: we are the only organic store in Dubai that sells S. Bernardo water, which is a renowned brand in Italy that utilises spring water from the Alps mountains. This water is the purest, ultra-light, with a low-mineral composition.

Yes. Let’s Organic is owned by established UAE entrepreneur Mr Ahmed Mohammad Abdulla Alqaz Alfalasi. It was his dedication to serving the best food to the UAE residents that became the driving force behind the establishment of Let’s Organic Market in 2019. Even though the physical store is located in Al Garhoud, we serve all the emirates with timely doorstep delivery. You can expect our men in uniform to come in a company van and deliver your package safely in loyalty bags to responsible hands. We strive to make organic product delivery effortless in the UAE.

Our physical store is in the Dana Building, Shop No. 8, 22-Airport Rd, Al Garhoud, Dubai. Our service is available from 8.00AM to 11PM, including weekends and public holidays. An exclusive free parking facility underground for Let's Organic customers.

Our dedicated customer service is available for you via call, WhatsApp, or email. Mobile: +971 54 584 8900 | Email: reachme@letsorganic.com or letsorganiconline@gmail.com  | Contact Us | Google Maps

We offer fast and seamless delivery to Dubai Festival City, Al Jaddaf, Mirdif and beyond. Let’s Organic is the closest dedicated organic store with a short drive from these communities. We have many regular customers from Dubai Festival City, Al Jaddaf, and Mirdif who make a trip weekly to our physical store in Al Garhoud.

Yes. We have many regular customers there who are also a part of our loyalty programme in Emirates Hills, Palm Jumeirah, Jumeirah Bay Island and beyond. They mostly prefer online shopping. 

Yes. We offer UAE-wide delivery across all the emirates, including Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Check the delivery terms and conditions.

Let’s Organic has a specialised team of experts who are dedicated to researching the organic products world-wide regarding their popularity, quality, nutrition, customer preference and sustainability standards. There is no selling of random products; what we have is a curated list of products. Our team makes no compromise on health or environmental impact.

Let’s Organic has a wide range of organic products that are carefully selected based on quality and certification to serve our customers the best possible way we can. 

Our range includes: 

Fresh Produce: Fruits, vegetables, and leafy greens. 

Dairy & Chilled: Milk, laban, yoghurts, free-range eggs, and cheeses. 

Frozen Foods: Fruits, vegetables, and artisanal ready meals. 

Meat & Seafood: Grass-fed beef, free-range poultry, lamb, sustainably caught fish. 

Pantry & Kitchen Staples: Cold-pressed oils, vinegars, ancient grains, pulses, pasta, himalayan salt, and ghee. 

Snacks & Beverages: Trail mixes, dark chocolate, dried fruits, energy bars, cold-pressed juices, specialty coffee, tea, and kombucha. 

Health & Personal Care: Hair care, skincare, oral hygiene, botanical essential oils, and dietary supplements. 

Household Essentials: Biodegradable cleaning products, liquid detergents, dish liquids, and eco-friendly paper goods. 

Babies & Kids: Diapers, wipes, dermo-cleansers, milk formulas, cereals, and fruit purees. 

Vegan Range: Plant-based cheeses, yoghurts, tofu, meat alternatives, and egg-free pantry essentials. 

Gluten-Free Range: Speciality breads, alternative grains (quinoa, amaranth), pastas, and gluten-free baking flours. 

Sugar-Free & Naturally Sweetened: Unsweetened nut butters, high-cocoa dark chocolate, sugar-free fruit compotes, and grain-free granolas.

Yes. On the Let's Organic website, we have labelled our products based on their diet preferences to make it easy for our customers to choose.   

Our product range is thoughtfully selected to support a variety of dietary needs, including vegan, gluten-free, keto, and sugar-conscious lifestyles. Check it here:Vegan: Fresh produce, grains, pulses, speciality meat alternatives, vegan sauces, and dairy-free snacks. 

Gluten-Free: Certified gluten-free flours (such as almond, coconut, and cassava); gluten-free pastas; and grains (quinoa, millet, and amaranth).

Keto: Low-carb, high-quality fats that fit perfectly into a ketogenic lifestyle. Nut butters, seeds, high-quality oils, and specific keto-friendly snacks.

Sugar-Conscious & Diabetic-Friendly: "No added sugar" products, including sugar-free cereals, biscuits, and chocolates sweetened with natural alternatives, high-fibre grains, and pulses.

For any confusion regarding product selection, feel free to ask our team, available at +971 54 584 8900. They are always happy to help.

Yes, the majority of our organic products are imported. The well-known brands such as S. Bernardo water, Alce Nero, Probios, Sottolestelle and Iris are exclusively sold in the UAE from Let’s Organic only. You cannot find these products from any other organic store in the UAE. For this reason, Let’s Organic is a much-sought-after choice of international customers who reside in or visit the UAE. Previously, those customers who import from overseas are now choosing Let’s Organic to get these products locally. 

At Let’s Organic, our purchase team carefully verifies the impact a household product can have on children, pets and the environment before making a purchase. We ensure they are from trusted suppliers, are 100% organic and have all the relevant certifications. All cleaning products we stock and sell are made with clean ingredients – no parabens, no harmful chemicals, and no synthetic fragrances – and are safe. 

Yes, all the wellness and beauty products we sell are carefully chosen and 100% organic, made with clean ingredients. You can use it without any concern on sensitive skin. It has no parabens and no synthetic fragrances added and is safe for your health.

Let’s Organic has a good proportion of local and international customers residing in the UAE. Our product range covers everything from kitchen staples to fresh produce, meat, wellness and beauty products and household products – everything under one roof. Our store team is highly knowledgeable and helpful. Our recurring customers are the proof of the excellent service our staff offers. With dedicated easy parking and an Italian dine-in option in the same building at Mamma Siciliana, Let’s Organic offers a comfortable one-stop shopping experience to our customers in the UAE.

Yes, Let’s Organic is a strong alternative – with its regular promotions and seasonal offers on carefully sourced & certified organic products, sustainability and zero-waste priorities, easy shopping, convenient parking and an Italian dining option at restaurant Mamma Siciliana right next door. The aim behind this is to ensure our customers' visits to the Dana building are completely enjoyable and comfortable.

Let’s Organic is a good choice if you are looking for good-value products in the UAE. We offer competitive pricing compared to our competitor. You can expect amazing deals, such as weekly deals, buy-one-get-one offers, percentage discounts and giveaways. Offer details are regularly updated on our website. Please check our website or follow Instagram to not miss deals on top organic products.

You can choose to visit in person at our organic store or order online based on your convenience. But we assure you, Let’s Organic ensures, whether you choose visiting in person or ordering online, they are of great value. The benefit associated with visiting in-store is the tangible assistance from our in-store team. You can fully utilise their knowledge on navigating 2000+ products, finding the best alternatives and regarding the usage of those products that you are new to. Usually what happens is like a customer visits for a few organic products but returns doing bulk shopping. And we are proud of the knowledgeable customer service and the good-value products we are able to offer to our customers. For fast doorstep delivery and convenience, you can also choose online ordering. 

Absolutely. Our loyal customers are our family, the heart of everything we do. Join our Loyalty Program, and you will be eligible to access exclusive member-only discounts, special seasonal promotions, and exciting rewards. It’s our way of helping our shoppers get more value.

You can browse through our products to check specific product information, including their benefits, ingredients, allergen information and dietary possibilities and make an order. 

Click on 'Add to Cart', then proceed to checkout and complete your payment. Our accepted payment methods: COD, American Express, Apple Pay, Mastercard, and Visa.

Or install on a mobile device using:

iOS App - https://apps.apple.com/ae/app/lets-organic-shopping/id1521273155 

Android App - https://play.google.com/store/apps/details?id=com.logicsyard.letsorganic

You can also buy Let’s Organic products from third-party platforms such as Amazon, InstaShop, Deliveroo, Talabat, NowNow, and Careem if you prefer fast local delivery. 

Note: To explore the full list of organic products, our official e-commerce website is the best choice, as third-party apps only have a smaller range of products available. 

Get your order on the same day for Dubai and Sharjah. For Abu Dhabi, Al Ain, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah, we schedule your orders for timely delivery. Enjoy our swift and convenient delivery service for fresh, organic products across all seven emirates of the UAE.

Yes, our home delivery service is available across all the emirates in the UAE. Please check delivery terms and conditions for delivery details, timelines and fees to different emirates.

Our customers' happiness and satisfaction are our top priority. If the delivered product is damaged or not as described, you can return it to us. For any concerns regarding your order, dial +971 54 584 8900 or email us at letsorganiconline@gmail.com. Our team is happy to help.  

Certainly. We have returns and refunds there for products that are damaged or not as described. Please read our T&Cs or simply contact our customer service team. We'll be happy to assist you with the return or refund process. 

Yes. Our organic food is a result of sustainable farming practices that preserve soil health, water and biodiversity. We only sell eco-friendly household products that are made using clean formulations. You can expect cleaning products free of synthetic fragrance and harsh chemicals, completely biodegradable and safe to use. Our loyalty bags are made from recycled paper materials and are of food-grade level. We never use any single-use plastic at our store; all can be recycled, ensuring the protection of the planet. As part of promoting zero-waste policy, we also encourage our customers to bring their own clean, reusable containers or shopping bags to our Al Garhoud store to fill up on their favourite organic products.

Yes. Our store team is highly knowledgeable about our products. You can expect them to help you with your questions, such as the origin of the product, usage, and its substitute in case it is out of stock. Let’s Organic, with its range of products and UAE-wide delivery, is the excellent place to explore varieties and options if you are new to organic living. You can expect genuine guidance from our team – absolutely no pressure.

For those who genuinely love organic varieties and are looking for guidance from the store team, an in-person visit will be an excellent choice. You can enjoy a great shopping experience with your family while getting introduced to a wide range of organic products. We’ve arranged all the necessary facilities for you to make your shopping comfortable, such as free, convenient parking and a close dining opportunity at a premium Italian restaurant in the same building, Mamma Siciliana. An in-person visit at Let’s Organic is more like a discovery experience rather than just shopping – you will be introduced to new products you never knew existed. Every product is arranged neatly and cleanly to make its accessibility easy for our shoppers. 

Yes. We are highly aware of how it feels to switch your preference to a different lifestyle, especially when it comes to eating. Don’t worry, you will feel no pressure at Let’s Organic. Our store team is here for you to navigate options in terms of brand, ingredients, or dietary preference. Our customer service ensures you will feel valued and excited for your lifestyle switching rather than confused or judged for not knowing.

Yes, Let’s Organic welcomes families with children to enjoy a good time shopping healthier. We have a huge collection of baby food, including snacks from established Italian brands such as Alce Nero and Probios that are specifically designed for kids. They are both healthy and are loved by kids with their huge purchasing record among families with kids. With options such as healthy bars, cereals, fun-shaped pasta, fruit purees of different flavours, nuts, and dried fruits, you can find a wide range of organic choices here in Let’s Organic.

Preserving the nutrients of every product is always a priority to Let’s Organic. Our strictly monitored cold chain ensures every fresh produce item, including fruits, vegetables or leafy greens, is transported in temperature-controlled vehicles, ensuring optimum temperature and humidity. When the product reaches our facility, we immediately transition it to our climate-controlled storage zones. At the store, we use an advanced humidity management system that maintains distinct environments for various products that have specific preservation needs. This ensures the item is with its full vitamin profile, texture and taste when it reaches the hands of our customers. This is applied to all our organic products. 

If you have any concerns regarding the products you buy from us, please contact us right away; our team is here to make it right. 

Our website has clear mentions of the dietary possibilities, any allergic changes, nutrition, ingredients and benefits of each and every product. For any concerns, you can consult with our store team; they are highly knowledgeable on product specifications. We understand you are learning, and there is no fear of judgement in asking. We are all happy to provide you helpful guidance to discover more organic food options.

At the Let’s Organic website, we have a specific section for New Arrivals and Back in Stock. We have been continuously updating on Instagram and Facebook about new products as stories and statuses to help our customers discover more organic possibilities. Follow us, and you will get updates on new arrivals as well as items back in stock. 

Yes. For product pages, we include all the product details, which includes a product description, ingredients, nutrients and health benefits. If there are any allergic possibilities, we specifically flag it in the description. You can also check the ingredients section to find if there is any ingredient present that can adversely affect your wellbeing. 

By providing allergen transparency and a full ingredient list, we ensure the safety of our customers and enable them to make informed decisions regarding the purchase. As your safety comes first, during in-store purchases, please make your allergy information clear with our store team during product consultation.   

Switching to organic products, especially groceries, is one of the healthiest choices you can make. Let’s Organic has a wide range of organic products stocked, ensuring everything you want is right under our shelves. If you truly want to get to know the organic difference, start with organic fruits and vegetables. We source it all from local UAE farms that strictly follow sustainable farming methods and produce harvested at its peak ripeness. 

Try some organic meat; the grass-fed, hormone-free, antibiotic-free beef is healthier and, at the same time, makes the food savoury. Organic chicken is freely raised and is also hormone-free and antibiotic-free. We source it from UAE farms that practise ethical raising of poultry and have an organic certification under UAE law. Organic dairy products are another fast-moving category of Let’s Organic. Start with milk, cheese, yoghurt, and lebanah to give a healthy reset to your gut. We have all the groceries you need to prepare the delicious, healthy meal you always wanted. Start with organic dry fruits and nuts, which are also recommended for beginners for a healthy snack time. 

Let’s Organic stocks over 2000 organic products, and it includes everything you want for your family. Our loyalty programme offers you bonus points which can help you enjoy several benefits of becoming a premium customer. For selected products, we offer buy-one-get-one offers, weekly offers, product offers, brand offers, free gifts, discount vouchers, and special offers to loyalty customers. Being a part of the Let’s Organic family means you are taking a huge part in promoting ethical farming practices, a zero-waste policy and a healthier tomorrow. Some of our brands are exclusive to Let’s Organic in the UAE, and they include Alce Nero, Probios, and S. Bernardo. We make premium branded organic products available and more affordable to UAE residents when compared to other supermarkets.

Yes. It is the customer demand and enquiries behind the elaboration of our organic product range. Just leave us a message on the product you want, and we will source the product whenever possible to make it available for you as long as it meets the organic standards. We leverage an established global logistics network to ensure our supply chain remains both ethical and fast.